Bj77f FAQ — all your questions answered, right here

Only one account may be registered per mobile number. Creating multiple accounts may result in all of them being suspended and your balance forfeited. This is a clear violation of bj77f's terms.

KYC is not required for small withdrawals. However, for larger amounts (generally over ৳10,000), KYC verification is mandatory. Simply submit a photo of your National ID or passport along with a selfie, and verification will be completed within 24–48 hours.

There are a few reasons you may not receive your OTP:

• Weak network signal — try moving to a different location
• Disable SMS block if it is active
• Wait 2 minutes, then click "Resend"
• If it still doesn't arrive, email us at support@bj77f.ws

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes just 3 minutes.

To close or temporarily lock your account, please contact support. A permanently closed account cannot be reopened under the same number. For a temporary suspension Responsible Gaming Visit the page to find the self-exclusion option.

Email and contact details can be updated in Settings. However, to change your name, date of birth, or mobile number, you must submit a request to support with the required KYC documents.

Yes, you can — as long as each person uses a different mobile number, a different ID document, and a separate bank or mobile banking account. Sharing the same payment method may cause issues.

bj77f accepts deposits via bKash, Nagad, and Rocket. All deposits are instant and completely free — no service charges. More payment methods will be added in the future.

The minimum deposit is just ৳200. To qualify for the welcome bonus, a minimum deposit of ৳500 is required. The maximum single deposit limit is generally ৳50,000.

Deposits via bKash, Nagad, and Rocket are usually instant, with funds appearing in your balance within 1–5 minutes. During peak hours, it may take up to 15 minutes. If your balance hasn't updated after 15 minutes, please contact support.

Withdrawals are typically processed within 30 minutes to 2 hours. First-time withdrawals without KYC verification may take a little longer. Large amounts require manual review and can take up to 24 hours.

The minimum withdrawal is ৳300. The maximum single withdrawal is generally ৳50,000, with a daily limit of ৳1,00,000. Higher limits apply for VIP members.

Wait up to 2 hours first. If it still hasn't arrived, contact us via live chat or at support@bj77f.ws with your withdrawal ID and amount. Withdrawals are typically held up due to incomplete bonus wagering requirements or pending KYC verification.

For security, deposits and withdrawals should use the same mobile banking account. To withdraw to a different account, contact support and ensure your KYC is completed.

Contact support right away. Provide your transaction ID, amount, and mobile number. The bj77f team will investigate and resolve the issue within 48 hours.

bj77f does not charge any deposit or withdrawal fees. However, mobile banking providers (bKash/Nagad/Rocket) may apply their own transaction charges in accordance with their respective terms of service.

No, bonus funds cannot be withdrawn directly. Wagering requirements must be met first. For example, welcome bonuses typically require you to wager 5–10x the bonus amount. Details Terms & Conditions See page.

Make your first deposit within 72 hours of registration and a 200% bonus will be credited automatically. Deposit ৳500 and you'll have ৳1,500 to play with. Maximum bonus is ৳5,000. No code required.

The welcome bonus requires a 5x wagering requirement on the bonus amount. For example, a ৳1,000 bonus requires ৳5,000 in bets. The wagering period is generally 30 days.

Yes, you earn loyalty points for logging in every day. Once you accumulate enough points, they can be converted into bonus cash. Weekly reload bonuses and cashback offers are also available.

Yes, you can join the bj77f referral program. When a friend registers using your referral code and makes their first deposit, you will receive a bonus. See the Promo page for details.

If wagering requirements are not met within the specified period, the bonus is automatically cancelled. Your original deposit balance remains unaffected.

bj77f's On the voucher page Visit the promotions page. Special voucher codes are also sent via app notifications and email. VIP members receive exclusive vouchers.

Yes, separate bonus offers exist for Sports Betting and casino. Sports bonuses can only be used on sports bets, while casino bonuses can only be used on casino games.

Go to the bonus preferences option in your account settings to turn off a specific bonus. You can also contact support to opt out of bonuses entirely.

Loyalty points can be redeemed for bonus cash, free bets, or VIP perks. As your points grow, you can advance from Bronze to Silver, Gold, and Diamond VIP tiers.

Odds are your winning multiplier. For example, odds of 2.5 mean a ৳100 bet returns ৳250 if you win. Higher odds mean higher risk and higher reward. On the Match Odds page View live odds.

If a match is cancelled or abandoned, the full stake for that bet is refunded. If the match is rescheduled, the bet generally remains valid.

Live betting is available even after a match has kicked off. Odds update every second, though bets may be locked at certain moments. Check the live statistics to make faster, more informed decisions.

Yes, bj77f supports Accumulator/Parlay bets. You can add 2 to 10 matches in a single bet. If all selections win, your returns are multiplied across all the odds.

Yes, cash out is available on selected bets. You can settle a bet mid-match and receive a partial or full refund. The cash out amount depends on the odds at that moment.

The minimum bet is generally ৳20. The maximum bet depends on the market and event — typically ranging from ৳50,000 to ৳2,00,000.

Bet on 30+ sports including cricket, football, tennis, kabaddi, basketball, volleyball, handball, and e-sports. Cricket and football are the most popular betting markets in Bangladesh. On the sports event page View all.

After logging in, go to "My Bets" or "Betting History" to view your complete betting history for the past 30, 90, or 180 days.

No. bj77f never sells or shares members' personal information with third parties. Learn more Privacy Policy See page.

Go to Account Settings → Security → Enable 2FA. You will receive an OTP on your mobile each time you log in, giving your account an extra layer of protection.

Change your password immediately and contact support. The support team will temporarily lock your account and investigate. Let us know if you notice any suspicious transactions.

No, never. bj77f support will never ask for your password, OTP, or full card number. If anyone requests this information, it is a scam.

We recommend changing your password every 3 months. If you've used your account on a public device or a suspicious site, change it immediately.

Yes — in your account settings, the login history section shows which devices and locations were used to access your account recently. If you spot any unrecognized login, change your password immediately.

On the download page Both Android and iOS versions are available. Android users can download and install the APK file directly. iOS users can download the app from the App Store.

Go to your phone's Settings → Security and enable "Unknown Sources" or "Install from unknown apps". Then tap the APK file to install. If you run into any issues, contact support.

Yes, it's a good idea to update whenever a new version is available. You'll get new features, bug fixes, and security improvements. The app will notify you automatically when an update is ready.

Restart your phone, clear the app cache, and make sure you have the latest version installed. Check your internet connection as well. If the issue persists, contact support with your device model and a description of the problem.

Yes, bj77f works fully on mobile browsers. However, the app offers a faster experience, push notifications, and exclusive app-only offers.